Delete your Nuzzle account and data

In the app

Open Nuzzle, go to Baby Profile, then Account, tap Delete account and confirm. If you never added an email address, the button is called Delete my data.

Without the app

Email support@nuzzle.mom from your account's email address with the subject "Delete my Nuzzle account". We delete your account within 30 days. An account without an email address can only be deleted in the app.

What is deleted

Your account, email address, name, password and sign-in records. Children nobody else can see, with all their records and reminders. Your notification settings, support chats, and your own medicines and contractions. We remove all of this from our servers. Copies in our backups expire within 30 days after we delete your account.

What is kept

• Children you share with someone else stay with them. So do your entries and "Whole team" reminders for those children. Your "Only me" reminders disappear from the app. We erase all of this from our servers when that child's profile is deleted.
• Usage statistics are kept for up to 14 months.
• Crash reports are kept only as long as needed to fix the problem.
• Deleting your account does not cancel your subscription. Cancel it in your Apple Account settings or in Google Play first.
• Apple or Google Play keeps your purchase records. Our subscription provider keeps your purchase history and the email address and name linked to it. Email us to delete those too.